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An email. One tap.
A conversation.

Start with what you want to learn.
Give your customers room to answer.

Maple Street Kitchen
How was pickup?
waited ages. my food was ready the whole time
Would a text when it’s ready help?

Tap the email. Chat opens. No login.

  1. 1

    Say what you want to learn

    Shape the goal in a short chat.

  2. 2

    Choose who to ask

    Choose participants, review, and schedule emails.

  3. 3

    See what their replies reveal

    Find themes, read evidence, and ask follow-up questions.

Every insight has a conversation behind it.

“waited ages. my food was ready the whole time”

Check the handoff. The food was already ready.

See what they said

An example suggests what to investigate. Read the original words, then test the change.

You choose who to ask.

Set a goal and choose Participants from your permissioned mailing list. Review the question, email, audience and schedule before sending.

Ask about something they’ve experienced: setup for a new user, product use for a buyer, or pickup for a guest.

Follow their answer.

AI asks relevant follow-up questions to explore what they say. “Live conversational surveys” means the conversation responds to the answer; it isn’t a human agent or a scheduled interview.

A single reply can still be useful. Partial conversations stay available with the surrounding question.

Decide what to test.

Explore themes and open the original customer replies. Compare the experiences, ask about the evidence, and decide what to investigate in your product or service.

Your changes happen in the systems you already use. This frontend prototype simulates emails and conversations using browser-local data; real sending, response collection and billing aren’t enabled.

What do you want
to understand?

Start with one question. Give them room to answer.

Create your first goalFirst 100 customer replies free.